Is Four Points by Sheraton Midtown-Times Square good on Expedia?

Four Points by Sheraton Midtown-Times Square Reviews & Red Flags Check: Is It Worth Booking?

What To Expect

Four Points by Sheraton Midtown-Times Square is a hotel positioned conveniently near Times Square, offering a range of amenities including a gym and on-site dining. While guests often praise the helpful staff and overall comfort of the rooms, there are notable concerns regarding cleanliness and noise levels that may affect your stay. Some guests have reported issues with the cleanliness of the bathrooms and noise disturbances from outside and neighboring rooms, which could impact comfort and rest. Additionally, there are mixed sentiments about the value for money, with some guests feeling that the experience does not fully align with the price paid. Expect a bustling atmosphere typical of a central location, which may not suit those seeking a quieter retreat. Overall, while the hotel has many strengths, potential guests should weigh the cleanliness and noise concerns against the positives before booking.

Recent Changes

The overall pattern appears mixed, with later reviews indicating some concerns about cleanliness and comfort compared with earlier ones. Recent feedback highlights ongoing issues with noise and bathroom cleanliness, suggesting these may not have improved over time. However, the staff's service quality remains a consistent positive across reviews, indicating some stability in guest interactions.

Deep Inspection Analysis

This place passed 96 out of 100 inspection checks.
Review Pattern & Authenticity
Issues found
1.1 Positive-Framed Complaints: It appears that while guests appreciate the staff and location, there are recurring complaints about cleanliness and noise. e.g. Issues with dirty bathrooms, disturbances from outside noise.
1.10 Rating vs Review Content Mismatch: It seems that despite a high rating, guests frequently mention cleanliness and noise issues. e.g. Complaints about the shower floor being dirty, noise from outside and neighboring guests.
Cleanliness & Hygiene
Issues found
2.1 General Cleanliness Complaints: It appears that cleanliness concerns are prevalent among guest reviews, which may affect overall satisfaction. e.g. Reports of dirty shower floors, general cleanliness issues.
Maintenance & Functionality
All clear
Comfort & Sleep
Issues found
4.5 Noise Reality (Sleep vs Marketing): It seems that noise levels may disrupt sleep, contrary to expectations for a restful stay. e.g. Guests mention disturbances from outside noise and neighboring rooms.
Check-in & Access
All clear
Host Reliability & Policies
All clear
Accuracy & Expectation Fit
All clear
Safety & Surroundings
All clear
Value & Fees
All clear
Trends & Consistency
All clear

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