Mountain View Hotel & Apartment offers a comfortable stay with spacious rooms and a scenic view of Kigali. Guests appreciate the friendly staff and the cleanliness of the facilities, which contribute positively to the overall experience. However, some guests have noted issues such as the absence of air conditioning in rooms and occasional concerns about shuttle pricing, which may affect comfort and value perceptions. While the location is generally praised for its quietness and accessibility, there are mentions of inconsistent experiences regarding service and amenities. Some reviews indicate that while the property is well-maintained, there are areas where improvements could enhance guest satisfaction, particularly regarding breakfast options and communication about services. Expect a pleasant stay overall, but be aware of these potential drawbacks that could impact your visit.