Garden View Ubud

Guests described dirty, moldy, smelly, or poorly maintained bathrooms across multiple rooms and stays. Bathroom use may feel unpleasant, especially for travelers sensitive to grime, dampness, or strong odors. Guests reported unstable or frequently unavailable hot water, including showers shifting between excessive heat and cold. Showering may be inconvenient and difficult to regulate, particularly after outings or for families. Several guests found the advertised Wi-Fi unreliable, weak in rooms, or generally poor, although one guest found it worked in the lobby. Remote work, calls, streaming, and routine online tasks may require using another area or mobile data. Guests reported dirty, insufficient, or repeatedly missing towels, including one account where used towels were rehung. Guests may need to request replacements or manage with fewer towels than expected. Guests reported unpleasant or humid smells in some rooms, with the concern appearing especially associated with older standard accommodation. Room odors may reduce comfort and make selecting a newer room more important. Guests reported nighttime noise from reception traffic, frogs, or surrounding activity, with one leaving early because the noise was intolerable. Light sleepers may find rest difficult and may prefer earplugs or a quieter room location. Guests described dirty floors, inadequate cleaning, unpleasant bedding, and overall uncleanliness in several stays. Arrival may involve discomfort or extra attention to room and bedding cleanliness. One guest found a rat leaving droppings in the beds; staff set a trap, but the guest caught it at midnight and departed early. This isolated incident could be distressing and may be particularly concerning for travelers sensitive to pests. One guest could not access the property because the entrance was blocked with building materials throughout the stay. A blocked entrance can disrupt arrival and make access plans impractical. One guest reported that the front door could not close completely, leaving a gap even when locked. The room may feel less secure and require extra care with belongings. An outdoor pool with loungers is advertised; one guest noted restricted swimming times. The property offers lush gardens and terraces, a recurring strength for relaxing outdoors. An on-site restaurant serves meals, with breakfast available for an added charge. Free Wi-Fi is advertised in rooms and some public areas, though room reliability varies in guest feedback. Guest rooms advertise air conditioning, while some older feedback reports dripping or noisy units. Free self-parking is advertised, with availability described as limited on one source. Airport transfers are available for a surcharge and require advance arrangement. Concierge assistance and luggage storage are advertised for arranging activities and managing bags. A guest reported an uncertain insect infestation after bed sheets were changed and continued itching. This could make the room uncomfortable and raise pest-related concerns. A guest suspected an infestation in the bed sheets after room entry during the stay. Guests may have concerns about room-entry privacy and bedding cleanliness.